Blog Post

What's best for your business?

If you’re deciding between a consumer device like an iPhone, Samsung or Huawei, and a rugged enterprise device for your workforce, you are not alone…

At first glance, consumer devices can seem like the obvious choice – they’re sleek, easy to get, and often work with a BYOD (bring your own device) policy to cut upfront costs. But when you dig deeper into long-term value, durability, and usability, enterprise devices start to shine.

Here’s a look at why enterprise-grade devices like Zebra Technologies’ TC22 and TC27 series are often the smarter investment.

Improved total cost of ownership

Consumer devices might seem cheaper at the start, but what happens when they break? Our smartphones aren’t built for demanding work environments, so repairs, replacements, and downtime can quickly add up.

Enterprise devices, like Zebra’s TC22 & TC27, are built to handle the toughest environments – think warehouses, manufacturing plants, or delivery routes. The TC27 is waterproof, dustproof, drop-proof, and even tumble-proof – surviving repeated drops. It’s designed with IP68 sealing and protected by ultra-tough Corning® Gorilla® Glass. This means fewer repairs and a much lower total cost of ownership (TCO) over time.

Adaptability and ease of use

An iPhone or Android phone is great for everyday tasks, but it struggles in industrial settings. Rugged devices like the Zebra TC22 and TC27 are built specifically for industries like manufacturing, logistics, and retail. They’re designed to fit comfortably in your hand while being tough enough for demanding tasks, and have customisable software options to streamline workflows, making them incredibly easy to integrate into your operations.

For example, warehouse workers can quickly scan items with the TC27’s advanced scanning technology, even if the barcodes are damaged or poorly printed. Consumer devices just can’t keep up with this level of speed and accuracy.

Stronger security

When it comes to protecting sensitive company data, consumer devices can fall short. While they may offer some basic security, Zebra enterprise devices come with advanced encryption and remote management capabilities.

These devices are designed to meet enterprise-grade security standards, significantly reducing the risk of cyberattacks or data breaches. In industries like healthcare or government, where data protection is critical, this extra layer of security is a must.

Built to last

Enterprise devices don’t just last longer physically – they’re built for all-day performance. Take battery life, for example. The Zebra TC27 comes with a standard 3800mAh battery that lasts an entire shift, and if you need even more power, there’s an extended 5200mAh option. Plus, the batteries are removable, so workers can swap them out without turning off the device. No more interruptions just to charge up!

Compare that to a smartphone (typically 3000mAh to 3500mAh), and you’ll remove the need to recharge during a shift, avoiding interruptions that hurt productivity and cost time and money.

Designed for worker comfort

Long shifts in warehouses or retail environments can take a toll on workers, especially when they’re using devices all day. That’s why Zebra has focused on ergonomic design with the TC22 and TC27. These devices are nearly 10% thinner than older models and have a contoured surface that reduces pressure points, making them comfortable to hold for hours.

The scan button is placed on the side for easy, natural hand positioning, reducing the risk of repetitive strain injuries. You can also add wearable arm mounts or holsters to give workers hands-free convenience and make carrying the device even easier.

Smarter scanning

Speed and accuracy are everything in industries like logistics and retail. Zebra’s TC2x series devices come with top-tier scanning technology that can handle damaged or hard-to-read barcodes.

In contrast, consumer devices rely on their cameras for scanning, which is slower and less reliable. With enterprise devices, workers can process more items in less time, boosting efficiency and reducing labour costs.

More than just a device

Consumer devices are fine for some businesses, but many companies are shifting to a broader “solution-first” approach rather than just focusing on the device itself. Zebra Technologies has noticed this trend and developed a mobile strategy to support businesses across industries – from retail and healthcare to manufacturing and government.

Devices like the TC22 and TC27 are just one part of an entire ecosystem that includes software, analytics, and service support to help you succeed.

While consumer devices might seem appealing at first, enterprise devices like Zebra’s TC2x range are purpose-built for businesses. They’re tougher, smarter, and more cost-effective in the long run, and they make life easier for your employees.

Speak to a specialist at OpalTec to find out which Zebra devices can support your business